At Urbaura, we don’t just sell clothes; we provide an experience—one that encourages every man to step out into the world feeling their absolute best. Whether it’s dressing up for something special or leveling up your everyday style, UrbAura is here to redefine your fashion journey.
You can track your order via a link provided to you through WhatsApp, email, or SMS. Feel free to contact us if you haven’t received the tracking link.
You can reach our customer service team via email at info@urbaura.com or by phone at 8053762943. Our team is available Monday to Friday, from 9 AM to 6 PM IST.
If you receive a defective or damaged item, please contact us immediately at info@urbaura.com. We will arrange for a replacement or refund as per our policy. Be sure to notify us as soon as possible so we can resolve the issue promptly.
Orders are processed within 2-3 business days, and delivery typically takes an additional 5-7 business days. You will receive tracking details once your order has been shipped.
Once you successfully place an order, you will receive an order confirmation email. Additionally, you will receive a confirmation message via WhatsApp for your order.
You can cancel your order within 2 hours of placing it by sending us an email at info@urbaura.com. If your order has already been processed or shipped, we will not be able to cancel it.
Yes, we offer Cash on Delivery (COD) as a payment option. However, please note that no discounts or offers can be applied to COD orders.
Our mission at Urbaura is to redefine men’s fashion by offering stylish, versatile, and high-quality clothing that’s designed for real life. We aim to inspire confidence and individuality, making it easy for men to look great and feel even better, no matter the occasion.
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